Official Redressal Portal

Your Voice,
Valued.

"Kerala Bank is dedicated to serving you better. Our secure portal ensures every grievance is tracked, handled, and resolved with transparency."

Submit Grievance Track Status
98 %

Resolution Rate

48 h

SLA Priority

Kerala Bank Portal Dashboard

Support Line

1800 425 1122

Core Benefits

Digital-First Grievance
Redressal Process

Instant Submission

No more department rounds. Submit your grievance in seconds directly to the concerned branch.

Live Status

Track precisely which officer is handling your file and get real-time status updates via dashboard and SMS.

Fast Track SLA

Our automated workflow engine ensures that grievances are prioritised based on the bank's strict time-bound policies.

Contact Support

Need assistance with submitting or tracking your grievance? Our support team is here to help.

Helpline

0471-2547200,350

Toll Free

Email Support

kb@keralabank.co.in

Response within 24 Hours

Working Hours

Monday - Saturday

10:00 AM – 5:00 PM